Clumsy Jackbooted Oafs
Published by Ninth Stage October 29th, 2007 in Only Ones Professional Enough, Screwed Up.TSA drone breaks this guy’s laptop and the supervising TSA goon says move on or you’ll be arrested.
I start heading over to my laptop and belongings, and the TSA security guard was pushing my stuff to the end of the line. I approached the end of the line to collect my stuff as the TSA guard perhaps “lost control” of the tray my laptop was in … it CRASHED to the floor — cracking the bottom of my laptop, breaking the battery tray door, and damaging the hings to my screen.
I wasn’t happy about this… I was rather upset! I approached the TSA guard who dropped my laptop and I asked him what he was thinking. He didn’t even apologize to me. Then I asked him how we could resolve this matter. And he told me that there were too many people waiting to get through the line, and I should move along as not to hold up the screening process. So I asked him again, where can I file a claim to resolve the damage done to my laptop. That’s when the supervising TSA guard walked over and told me that I should gather my belongings and move on to the departure terminals and if I create a scene, he would arrest me.
Via Balko.

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